"Every community can be a place of opportunity," shares Steve Barbier, senior relationship manager for the Western Region at NeighborWorks America. The tenet underscores NeighborWorks' decision several years ago to better understand how to be of service to Native communities.
 

 In the counties surrounding the Way Finders offices in Springfield, Massachusetts, the need for resident support was growing rapidly. With the spread of COVID-19 and the loss of jobs and income, more people needed rental and other assistance. The NeighborWorks network organization responded swiftly, adding new programs and hiring dozens of staff members to meet those escalating needs. How much did they scale up?